We Level Up FL Treatment Center provides world-class mental health rehabilitation for complex mental illnesses and secondary co-occurring disorders like substance abuse disorders. Our unique therapeutic approach and specialists ensure you or your loved one receives the treatment and support they need for lasting change. Our evidence-based treatments, including inpatient care and therapy, offer the intensity and duration necessary to go beyond immediate stabilization to help our clients attain greater independence.
What can I do if someone isn’t willing to get treatment?
If someone you know needs high-level, intensive care but is unwilling to seek treatment, understand that each county and state has its process to have a person brought into treatment. For further information, it may be helpful to contact the health and human services department of the county where you live. Admissions staff at We Level Up Florida can discuss this with you if you have further questions. Learn more about how the Baker Act can help you get a loved one into treatment. Likewise, learn more about the Marchman Act and how it can help addicted loved ones too.
Can I leave treatment whenever I want?
We Level Up FL mental health center is a voluntary program. Thus we will not hold you without your consent and approval. You may request a discharge at any time. Still, we advise that any release decisions be made collaboratively with the treatment team to develop and arrange a thoughtful aftercare plan. If you are receiving treatment due to a court order and in other circumstances, a doctor’s order to discharge is required before you can leave. In situations involving imminent concerns for your safety, further evaluation may be necessary. If your care team feels you are seeking to leave against medical advice, a 48-hour interim review time frame may be assessed and required for your safety. Transparency and clear communication are important for successful treatment. Upon admission, you will be provided with written processes addressing this and many other situations. Kindly know, we urge clients to freely communicate any and all concerns so that your treatment team can address same to enable world-class care.
If I come to We Level Up Florida for treatment, how long will I be there?
Your length of stay depends on which type of care and level of treatment we’re admitting you to, as well as your history, current symptoms, support systems, resources, and risk factors. We estimate the average length of stay to be 2 to 4 weeks for residential care. These estimates can vary widely based on individual needs, availability, insurance coverage, complexity, and severity of behavioral disorders.
Is residential care and inpatient care the same thing? What’s the difference?
The levels of care can vary across the country. At We Level Up Florida, inpatient care is the highest level of treatment, offered to individuals who need emergent care and around-the-clock observation or stabilization during an acute episode. Inpatient care is provided at our treatment center, and patients stay to reach stable conditions. Thereafter, alumni clients can continue treatment in lower levels of care when returning home.
At We Level Up FL, residential treatment means you voluntarily live on campus and receive intensive care in the same facility during your entire treatment stay. Your length of stay typically lasts up to 4 weeks.
In terms of environment, the inpatient level of care offered at our facility is similar to residential care. It is provided in a more comfortable, home-like setting v. a hospital-like strictly clinical setting.
There are a lot of types of behavioral health care treatments to consider. So how do I know which is right for me?
Your mental health situation may be complex, which is why we will provide our clinical recommendation after the completion of your free screening. Our treatment team will determine which type of care would be the right fit for you and develop a treatment plan designed to meet your specific concerns. If we cannot address your needs, our representatives will do their best to provide you with additional resources or treatment options.
How much does treatment cost at We Level Up Florida?
Our insurance pricing calculator can help you estimate the out-of-pocket costs of your care (the amount you can expect to pay for your treatment). Your intake team will provide standard charges for inpatient services and other items provided. However, this same team will go beyond this to help you estimate your potential out-of-pocket cost based on your insurance plan, including co-pays and deductibles. If you need help with your bill, please reach out to our financial assistance and billing team for more information.
How do I know if my insurance will cover treatment?
Because every plan has its own rules for coverage, you should contact your insurance carrier to see if you need pre-approval before scheduling your admission. Please visit the behavioral health insurance coverage page for more information.
Where can I learn more information about creating a psychiatric advance directive?
Similar to a medical advance directive or a health care power of attorney, a psychiatric advance directive is a legal document completed generally, in pre-treatment that provides instructions regarding treatment or services one wishes to have or not have during a mental health crisis and may help influence their care.
What can I expect when I arrive for admission?
It would be best if you planned on the entire admissions process taking a little bit of time. When you arrive at We Level Up FL, please check in with a receptionist at the front desk. Say your name and state that you are here for admission. An intake specialist will greet you and take you to a private office to complete the rest of the admission paperwork. The intake specialist may ask you additional questions about your symptoms to ensure we have the most current clinical information.
Who can visit me while I am here? Are my children or the children of friends and family members allowed to visit?
All visitors must be approved by the client and treatment team. Family members and friends can generally visit residential and inpatient care patients with client-therapist approval and or during family visitation days. Children under 18 (siblings or children of the patient) are allowed to visit but must be accompanied by an adult. Please contact us for your visitation days schedule.
Who can get information about my admission?
Staff members and your treatment team will discuss your treatment only with those you or your guardian have specifically authorized. Your admission is confidential, and only those you approve of will know you are here. We will not acknowledge your presence here or provide any information about your treatment without your consent.
In some levels of care, you and your parents or guardian will be allowed to create an approved call list, identifying individuals you may speak with during your treatment. Staff will maintain complete confidentiality if anyone on the call list contacts, We Level Up FL to talk to you.
If you are receiving inpatient care and have established an approved caller list, you may give a PIN or access code to those on the list, and they must provide it when they call. You may change your mind about who is and is not on your approved call list at any time during your stay.
When can I call to discuss my needs and get a screening?
Our residential and inpatient care facility is in Florida. Our admissions department is open 24 hours a day. Admissions staff members are available every day including holidays.
What ways can I use to pay my bill?
You can mail a check to the address on your statement, pay by credit card or pay online with our secure quick pay system.
Where can I learn more information about clinical trials?
Sometimes, clients of mental health services may consider participating in a research study when they have not experienced improvement despite trying a variety of medications and treatments. Research studies (also known as clinical trials) may involve using new drugs or new treatment approaches whose safety and effectiveness are being tested. While we support innovation in the field, consumers should be cautioned that there are risks associated with clinical trials – make sure you’re aware of them before you enroll.
My family doesn’t speak English. How do I request an interpreter?
To ensure effective communication among you, your family members, and companions who have limited English proficiency or are deaf or hard of hearing, we will work with you to assess and determine the level of services best suited for your circumstances.
Where can I go to find inpatient care?
If you or someone you know is in trouble, inpatient care can help. Inpatient care can help people stabilize on new medications, adjust to new symptoms, or get the help they need.
Where can I go to find other local services?
There are likely plenty of resources that can be used to help you find behavioral mental health treatment in your community. These resources can help you find the right therapist and better understand viable treatment options and the treatment process. Please feel free to call our hotline for complementary support and additional local resources.
Where can I go to find a support group?
Many people find peer support a helpful tool that can aid in their recovery. There are a variety of organizations that offer support groups for consumers, their family members, and friends. Some support groups are peer-led, while others may be led by a mental health professional. Please feel free to call our hotline for complementary peer support and additional local resources.
Where can I learn about types of mental health treatment?
Mental health conditions are often treated with medication, therapy, or a combination of the two. However, there are many different types of treatment available, including holistic and intensive residential treatments, self-help plans, and peer support. Treatments are very personal and should be discussed by the person with the mental health conditions and their team.
Where can I go to find therapy?
Different kinds of therapy are more effective based on the nature of the mental health condition and symptoms and the person who has them. However, several different types of treatment and therapy can help in most situations.
Can people stabilize a mental illness simply with medication alone?
Though medications can often aid in the treatment of mental illness, it is unlikely that taking medication as the sole form of treatment will be effective in “getting over” or stabilizing one’s mental illness. Professionals generally recommend therapy along with medications to manage mental illness most effectively. People who suffer from mental illness like severe depression may put pressure on themselves to just “get over” it and return to active day-to-day participation again. But, like other mental illnesses, it takes therapy and sometimes medication to stabilize many behavioral disorders.
Why does someone with mental illness need to have a routine?
Mental illness can often disrupt a person’s life by hindering that person’s ability to focus on and complete tasks that they otherwise would be able to complete. Establishing a productive daily routine can help normalize that person’s daily life. Having a routine most often contributes to increased life satisfaction that comes with personal accomplishment (in all people as a whole, not just those living with mental illness).
Why do some people choose to just take meds and no therapy, is that safe?
The decision to take prescription medication is one that every individual must make for himself or herself in consultation with their doctor. Some people do not feel comfortable divulging information to doctors or others living with mental illness in a therapy environment so they choose to rely solely on medication to combat the disturbances in their lives caused by mental illness. The question of whether it is safe to take prescription medication without partaking in therapy can best be answered by stating that it might be less effective to take medication without the benefit of therapy, but it does not seem to have been proven to be unsafe.
Does exercising & fitness help control mental illness just by themselves?
By itself, exercise fitness routines are unlikely to control many types of mental illness. Many healthcare professionals think that physical exercise has a positive effect on depression, anxiety, and other mental illnesses, though all caution that more clinical research must be done on the subject. There does seem to be a large section of the medical community that believes physical exercise, in conjunction with therapy and prescription medication, is very beneficial to persons living with mental illnesses, as it is for all people.
Why is it so hard to get medical coverage for mental health issues?
There are several factors that make acquiring medical coverage for mental illness difficult. First, insurance companies often restrict benefits available to individuals with mental illness by placing greater limits on their use (i.e. by restricting the annual amount of inpatient and outpatient services covered) or by imposing greater cost-sharing than for other medical needs. Second, many insurance companies in the past had refused to cover illnesses or conditions they believe to be preexisting. Simply put, if you have had a diagnosed mental illness for many years, securing insurance could be difficult or very costly. Finally, insurance companies may feel that mental illness diagnoses are less accurate and therefore will refuse to pay for medical treatment associated with that illness.
5 Key Facts
- There are many different mental health disorders, with different presentations. They are generally characterized by a combination of abnormal thoughts, perceptions, emotions, behavior, and relationships with others. 
- Mental health disorders include: depression, bipolar disorder, schizophrenia, and other psychoses, dementia, and developmental disorders including autism.
- There are effective strategies for preventing mental health disorders such as depression.
- There are effective treatments for mental disorders and ways to alleviate the suffering caused by them.
- Access to health care and social services capable of providing treatment and social support is key.
We Level Up treatment center provides world-class care with round-the-clock medical professionals available to help you cope. In addition, we work as an integrated team providing information about frequently asked questions and other aspects of how does rehab work. Make this your opportunity to reclaim your life. Call today to speak with one of our treatment specialists. Our specialists know what you are going through and answer any of your questions.
Your call is private and confidential, and there is never any obligation.